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New Member
Posts: 1
Registered: ‎03-01-2014
My Device: Blackberry Curve 8520
My Carrier: Lycamobile

Connected to Wi-Fi but Whatsapp can't detect a Wi-Fi or internet connection

Hi, 
I own a blackberry curve 8520 with OS v4.6.1.272 (platform for 4.2.0.118)

Whatsapp always used to work until I had to update it a few weeks ago, to version 2.11.585 for OS 4.6.1.

For some reason it didn't detect my Wi-Fi anymore.

 

 

When I try to install Whatsapp it goes fine until they ask me to verify my phone number. When I verify it a screen pops up, saying I need an internet connection, and that there is no WI-Fi connection or internet subscription found...

I have tried to uninstall and install it, reboot my blackberry, and reset my blackberry like it's brand new.. but it doesn't work. I can browse the internet fine, so my Wi-Fi seems to be ok, when I go to "Options >> Wi-Fi" the icon next to my saved profile is green as well.. 

 

so I don't know what the problem is, if someone knows a solution I'll be very thankful!

Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: Connected to Wi-Fi but Whatsapp can't detect a Wi-Fi or internet connection

Pullout the Battery of working phone - Insert it after a minute - Then Check

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