04-18-2012 01:52 PM
I am trying to connect my Playbook to the pc but I always get an error message, I used the update option which shows when I connect but I lost all my files for nothing, same problem occured again, now I am updating to the latest version relased before few hours but I am not sure if this works. any ideas or any one faced the same?
knowing that I use the same pc software, and same USB cable to connect my torch 9810 and it works fine.
05-29-2012 11:46 AM - edited 05-29-2012 11:47 AM
Welcome to the BlackBerry Support Community.
The following article should help you with connecting your BlackBerry® PlayBook™ tablet to you computer using the BlackBerry® Desktop Software:
Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry PlayBook - http://www.blackberry.com/btsc/KB27424
We hope this helps.
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