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New Member
Posts: 1
Registered: ‎04-18-2012
My Device: Playbook
My Carrier: Etisalat

Connecting Playbook to Desktop software

Hi all,

I am trying to connect my Playbook to the pc but I always get an error message, I used the update option which shows when I connect but I lost all my files for nothing, same problem occured again, now I am updating to the latest version relased before few hours but I am not sure if this works. any ideas or any one faced the same?

knowing that I use the same pc software, and same USB cable to connect my torch 9810 and it works fine.



Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Connecting Playbook to Desktop software

[ Edited ]

Hello FaisalS,

Welcome to the BlackBerry Support Community.


The following article should help you with connecting your BlackBerry® PlayBook™ tablet to you computer using the BlackBerry® Desktop Software:


Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry PlayBookhttp://www.blackberry.com/btsc/KB27424


We hope this helps.


Thank you.



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