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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-28-2012
My Device: BB Bold-9700
My Carrier: Airtel

Connecting my BB Bold-9700 with BB App world via data cable

[ Edited ]

Hi, My BB Bold-9700 get hanged as soon as I connect to BB application world via data cable. There is no problem when I connect it to BB desktop SW. Smiley Surprised


Pls support !!!

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Connecting my BB Bold-9700 with BB App world via data cable

Hi Prashant_Rai,


Please confirm that you're following the below steps -


To install items on your BlackBerry® device, you must connect your device to your computer using a USB cable, and you must be logged in to the BlackBerry App World™ storefront with your BlackBerry® ID.


  1. Click an item.
  2. Click Download or Purchase.
  3. Complete the instructions on the screen to purchase items.
  4. Click Begin Sync.


Also check the below knowledge base articles -


  • KB18813 - How to send an application link email using BlackBerry App World from a browser on a computer
  • KB19468 - An application in BlackBerry App World displays as "Starting Download" in My World and it cannot be canceled and the download does not complete

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