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New Member
Posts: 1
Registered: ‎07-28-2013
My Device: Curve 8520
My Carrier: Vodafone

Connecting phone to sky broadband

I was wondering if you could help me I'm trying to connect my blackberry to my sky broadband everytime I try it keeps coming up saying to put the pin into the hub but there no way of me doing this dont even know how either, is there anyway I can connect to sky broadband without having to use the pin? If there is can you step by step what to do as I'm useless at technology haha Smiley Happy many thanks if you are able to help
Hall of Famer III
Posts: 58,176
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Connecting phone to sky broadband

Hi and Welcome to the Community!

Start over...remove all traces of your WAP from your BB. Then start over and, this time, at the point just before it tells you to put a PIN into your WAP (sorry, I don't recall the steps), answer differently. E.g., If before you selected Continue, select instead Cancel. It is counter-intuitive, but answering in the opposite manner doesn't cancel the configuration, but instead continues on to the next step without the WAP/PIN method that you are stuck on.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Member
Posts: 1
Registered: ‎11-13-2013
My Device: curve 8620
My Carrier: 447540233319

Re: Connecting phone to sky broadband

You won't believe how long I have been searching for this answer - thanks very much, I am going to copy/paste on the SP's forums, because loads of people are asking the question and no-one has the answer!