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BlackBerry® OS Smartphones

New Contributor
Posts: 8
Registered: ‎02-18-2009
My Device: Not Specified
Accepted Solution

Connection Problems


My first time here, so I hope I'm in the right forum.

We're running BES server for Lotus Notes and have several users all up and working fine.  My boss got a new BB Storm to replace his 8703e.  It's set up and working fine.


Took the old one, gave it a new phone number and tried to activate it on our BES.  I'm running into several problems;

- Can't synchronize wirelessly

- Can't activate wirelessly, activated via USB direct to server, still won't synchronize.

- Can't get onto the Blackberry Browser.  Opens, but when I try to go to the home page it times out after 2 minutes.


I can send and receive e-mail no problem through my bell.blackberry.net account.

Wireless synchronization is enabled.  I've blown away the 8703e several times and reloaded with no luck.




New Contributor
Posts: 8
Registered: ‎02-18-2009
My Device: Not Specified

Re: Connection Problems

Solved this on another Post.  BES Service was not enabled by the vendor.