04-17-2008 01:03 PM
I assumed that I was in an area that didn’t have a good signal. The screen would go black then completely white with an ‘hourglass’ spinning around on the screen. After a few minutes the AT&T logo would appear and a message about checking system security would flash on the screen. The screen would then show all of the icons, etc. I have since learned that I normally have service in the areas that the blackout/whiteout occurred. In the interim, the top left corner of the Blackberry developed hairline cracks. When I took the Blackberry to one of the local AT&T stores they said the blackout/whiteout was caused because the phone had physical damage (the cracks). I told them that the problem was occurring prior to the cracks but they didn’t believe me. Now both top corners have cracks. The phone has not been dropped and 99% of the time is in the hardcover holster. Has anyone had this problem?
04-17-2008 01:29 PM
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