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New Member
Posts: 3
Registered: ‎10-17-2012
My Device: Curve 8530
My Carrier: Koodo

Constant new e-mail notification

Hello,

 

I constantly have a new e-mail notification in the top left hand corner on my Curve 8350. I've already tried removing the battery and I've thoroughly checked my e-mail and there is nothing new. 

 

Any help is appreciated,

 

Thanks.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Constant new e-mail notification

Hello honey_badger

 

 

Welcome to BlackBerry Support Community Forums

 

 

On your home screen Go to main Message Box ,open it go over a Specific date say today then Press  Menu key > scroll  and click " Mark Prior Read " . then perform a battery pull restart like this : Device Powered On remove battery,wait for a min. then reinsert and wait till it reboot , Try it and see if that helps.

 

 

 

Prince

_______________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
New Member
Posts: 3
Registered: ‎10-17-2012
My Device: Curve 8530
My Carrier: Koodo

Re: Constant new e-mail notification

Thank you sir...the message is still there though sadly. I tried deleting everything and rebooting it again, still remains. 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Constant new e-mail notification

Hello honey_badger

 

 

                           Notification remain on our device homescreen if any message is left Unread .You have to check your message box and also all your folders .Go to main message box press the Menu key > View Folders .Check all to see if any message is left unread.

 

Also what happen when you move and click on that notification with your trackpad.does it opens.

 

 

Prince

___________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

 

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
New Member
Posts: 3
Registered: ‎10-17-2012
My Device: Curve 8530
My Carrier: Koodo

Re: Constant new e-mail notification

I found it and destroyed it. Thank you for your help!

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Constant new e-mail notification

Hello honey_badger

 

 

                                     You are welcome...and we are glad that your problem has been resolved.Smiley Happy

 

 

 

Prince

_________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

 

 

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.