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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-19-2012
My Device: BOLD 9900
My Carrier: ATT

Constant rebooting


I just got thei new Bold and the darn thing re-boots about 4/5 times and hour.  It's an enterpriise (work) blackberry so because of security I cant use my computer desktop with it.  Is there a fix I can do from the unit itself? 

Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Constant rebooting

Hi bethmore and welcome to the BlackBerry Support Community Forums!


It sounds like you have some policies around your work that will limit what can be done.  I would recommend backing up and reloading the BlackBerry® device software, however, we are unable to without the BlackBerry® Desktop Software.


I would recommend contacting your IT department regarding this as they may be able to resolve it for you.






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Posts: 17
Registered: ‎10-18-2012
My Device: 9790
My Carrier: wind

Re: Constant rebooting

[ Edited ]

Is it a 9790?

If it is get used to it, it's a garbage device.


I'm on my 2nd 9790 and 3rd battery.

This is one of the worst phones I have ever puchased I do not think I will ever buy another Rimm product and I'm going to make sure everyone knows about these problems that Rimm seems to be ignoring.