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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-27-2010
My Device: 9800
My Carrier: o2

Contact Alert - tone for email?



thanks for looking, I have the 9800 BB which is used for company email.

I want to add a special tone for two senders only, a different ring tone from the usual email tone.


Typical email - tone 1

Two senders - tone 2


Could someone please advise if this can be done?


I have added both senders to "Contact Alerts" but that only gives me the option to set Phone and Message (SMS/MMS) I believe, I don't think email senders can be included in this alert.

Having tested the contact alert it does not seem to play the special tone.


Any help is appreciated. Thanks.

Guru II
Posts: 22,040
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS; PlayBook w/OS
My Carrier: AT&T

Re: Contact Alert - tone for email?

Unfortunately, you can only set it for phone and sms/mms as you said.  You can set different alerts for different message services but not for different senders.

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