Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-17-2012
My Device: Blackberry Curve
My Carrier: 0837096719

Contact List Recovery


The kaypad on my device just stopped working...

I need to recover the contacts off my phone.  Is there anyway I can get into my phone without the keypad or mouse.

It is completely dead.

I am MOST frustrated.

I look forward to hearing from you.

Thanks and Rgds,


New Contributor
Posts: 2
Registered: ‎10-16-2012
My Device: 9320
My Carrier: T Mobile

Re: Contact List Recovery

Had a similar problem myself, not an expert set out to answer these questions, just on here for help but it's with a differnet matter so i'll guide you through what I did.


Connect your old BlackBerry to your computer, and open Desktop Manager, if not download it. Then once connected, go to device on the top left and hit back up. Select everything you want backed up, and once done, if you have a new phone you can plug it in, go to device and click restore. If not, do it when you do.   
Desktop manager can be downloaded from here: http://uk.blackberry.com/services/desktop/
Not too sure if entirely correct, of the top of my head!