02-04-2009 01:09 PM
Solved! Go to Solution.
02-10-2009 12:44 PM
I found a solution on my own. It's kind of frustrating the lack of communication and support from both BlackBerry and Verizon on this issue. I am quite frankly suprised at the non-response of this (these since I was moved with no explanation) forum. Perhaps I don't know the secret handshake.
Anyway, being a decent man and thinking that others may be having the same problem, I thought I would post my solution.
The Verizon store wanted me to erase my phone and start over and I refused to accept that, so...
I had to find a PC running windows and internet explorer and downgrade my software to the previous version 4.7.65, then re-sync using the Mark/Space software, overwriting my contacts. Now my next move is to upgrade back to 4.7.75 and see how it goes. But for now I am happy to have my phone back and functioning correctly.
02-15-2009 05:54 PM
I am having this same problem. I have been using Missing Sync, and in the past week both my calendar & my address book have become hosed. The address book is apparently corrupt.
I've been trying to restore my info from a backup I did on our PC laptop, but it won't restore the address book; can't even see it on the device when I go into the Advanced restore window, and it's greyed out on the desktop database list.
I am new at this whole BlackBerry thing. What is the version of the software you're referring to? If I go into Options/About, I see that I have BlackBerry 8310 smartphone (EDGE) v220.127.116.11 (Platform 18.104.22.168).
If anyone can tell me how to reset the address book w/out wiping my BB, I'd really appreciate.