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New Contributor
Posts: 4
Registered: ‎09-25-2008
My Device: Not Specified
Accepted Solution

Contact phone number quick lookup problem

Recently my BB 8820 stopped retrieving contacts from the main view when i enter the first few letters of my contact's name. Instead, it now goes to the Call Log which only contains the latest names of contacts called. I've made no system changes in months and everyting was functioning fine two days ago,
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Contact phone number quick lookup problem

Hi and welcome to the forums!

Try this:

 Pull the battery while the device is ON, replace after a minute,

Let the device reboot 1-3 min,  see if function returns to normal

Please let me know!

Thanks

 

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New Contributor
Posts: 4
Registered: ‎09-25-2008
My Device: Not Specified

Re: Contact phone number quick lookup problem

Thanks, BifocalsSpecialist III,

 

I've used the old battery-reset for everything else, but forgot about trying it today. Thankfully, it's been quite awhile since I've had to use that  trick - seems the older (4+ years old) this 8820 gets, the smoother it operates. Better battery life than my company 8830 only 6 months old.

 

Thanks again for the reminder - Tmac

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Contact phone number quick lookup problem

COOL Smiley Happy
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

New Member
Posts: 1
Registered: ‎06-05-2009
My Device: 8900 Curve

Re: Contact phone number quick lookup problem

Wow!! I have a Curve 8900 and the same problem just happened to me. I was about to do a whole host of thing to try and fix it (like a restore or reinstall the software on the phone etc...) The simple pulling out of the battery sorted it out. I see the origional post was almost a year ago and 1 year later it helped me on a newer phone Smiley Happy Thanks so much for the post. Saved me a lot of trouble. Such a simple fix too Smiley Happy
New Contributor
Posts: 4
Registered: ‎06-04-2011
My Device: Bold 9700
My Carrier: Rogers

Re: Contact phone number quick lookup problem

thanks Bifocals, i had similar problem with my old BB 8820 and your tip just worked with me