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Reply
New Contributor
Posts: 8
Registered: ‎04-14-2012
My Device: Curve 9380
My Carrier: Cell C
Accepted Solution

Contact's

Hi,

 

I can't add any new contacts to my phone! Even if I try different ways! Could you please help me with this

Forums Advisor I
Posts: 634
Registered: ‎12-30-2011
My Device: Blackberry Curve 8520, BlackBerry PlayBook
My Carrier: MTN

Re: Contact's

Hello !

 

Try the following:

 

Simply delete all the  Messenger apps (Yahoo, MSN or Live) which you might have upgraded recently / delete apps which were recently installed before the error which actually started occuring .

 

After that unplug the battery while the phone is still "on" and restart the phone.

 

In fact I had deleted a whole bunch of apps to facilitate my OS upgrade as I did not have enough memory on my Device.  

 

This not only helped solve my above mentioned problem but also made my phone restart in less than 3 minutes (the earlier reboot was done in not less than 15  minutes !!).

 

Therefore my conclusion as from the above incidents is to keep your apps in the bare minimum so that your phone performs to the best.

 

Hope this resolves your Problem!

 

If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest their time on this Message anymore.

 

Thanks.

New Member
Posts: 1
Registered: ‎04-16-2012
My Device: blackberry curve 8520

Re: Contact's

I've recently upgraded my facebook on my bb curve 8520, & this led to me not being able to:
a, add new contacts
b, edit existing contacts
and finally c, save numbers that rung me to a contact
so i did what u said above & it hasn't made any difference when i go into my contacts to try add or edit i get an error message saying:
"Uncaught exception: Application net_rim_bb_addressbook_app(250) is not responding; process terminated"
any ideas???? I am seriously thinking of using my bb as a football straight through the window!!! I've been having this problem for about 2 weeks now.
Highlighted
Forums Advisor I
Posts: 634
Registered: ‎12-30-2011
My Device: Blackberry Curve 8520, BlackBerry PlayBook
My Carrier: MTN

Re: Contact's

Hello !

 

Did you upgraded any messenger recently ?

 

If so then delete them.

 

Hope this resolves your Problem!

 

If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest their time on this Message anymore.

 

Thanks.