01-23-2009 04:36 PM - edited 01-23-2009 04:47 PM
From day one the only way to access my contacts was through the green phone icon>Pressing the contact portion of the screen. Clicking Contacts from the main home screen yielded none of my contacts under business or private filters and when MMS or SMSing I had to do it from the contact menu through pressing my send icon... (Could not add a recipient to my Text via the texting window. had to pre select who i wanted to send to) Didn't know how to get around that any tips are welcomed and appreciated )
Yesterday i did something don't know what and don't really remember doing anything really that made my contacts disappear from the call log area... that list is blank now too. I've searched and search but can't find any of my contacts anywhere. I'm sure they are still on the phone somewhere because the my phones call and text history has all the recipients named still.
I hope someone can help me
01-23-2009 06:32 PM
Hi Skatepunk304 and welcome to the forums!
First try the simple hard reset.
No data will be lost when doing the following: pull the battery while the device is ON.
Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed.
01-24-2009 03:03 AM
01-24-2009 03:15 AM
How did you first put your contacts on the phone?
When you backup or sync on desktop manager, any error messages?
01-24-2009 04:44 AM
I think they would be on the SIM card then. We need to transfer them to the device.
Look at the user guide page 203.
01-25-2009 05:59 PM
I think you might want to try clearing the address book database on the BB,
and reload from Outlook.
What do you think?