02-06-2013 02:10 PM
Welcome to BlackBerry Support Forums
Please Check Those Knowledge Base to resolve your issue :
KB19269 : What is Google Mail Contact Synhronization
KB22430 : How to enable or disable wireless contact synchronization with BlackBerry Internet Service
I hope it contain all the information you need.
02-06-2013 02:14 PM
I have done all what is required in regards of the following KB but unfortunately anything I add on the contacts or the calendar does not reflect on my gmail account.
KB22430 : How to enable wireless contact synchronization with BlackBerry Internet Service.
Your support is required because I am a huge fan of BB and it is annoying me
02-06-2013 02:44 PM
There are no such other settings then those mentioned on that KB, On your device Go to Setup > Email Account > Click on your Gmail Account > Under Sync make sure Contact is Marked or Checked . Also On your Homescreen Open your Address Book > Press the menu Key > Under Contact List are you able to see your Gmail account ,click on it and on that screen also be sure that Wireless Synchronization is Marked Or Checked .
02-06-2013 03:02 PM
I agree with you that there is no other settings but the problem is that I am still not being able to sync my Contacts and Calendar to my Gmail account knowing that, they are getting saved on the phone but not reflected on my gmail account.
Your Kind support if Possible.
Today I have sent my BB to the service center so they can reset my device and restore my contacts back to my BB hoping that it will solve my issue, unfortunately it didn't.
02-07-2013 03:29 AM
On your device Go to Options > Device > Advanced System Setting > Default Services > Make sure your Gmail account is set as Default > If not then change it and Save the changes.
If problem still persist then delete and readd you Gmail account on your device , Once it is done try those steps in a sequence :
1- Register your Handheld .
2- Resend your Service Book
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back
After receiving all registration message see if your Contact sync with your Gmail account .
02-07-2013 11:49 AM
when you say "Make sure your Gmail account is set as Default > " kindly can you define which one should i configure because there is 3 areas to configure:
Contact List (SYNC)
your kind support please.
02-07-2013 12:21 PM
When you set your Gmail account as default then all should be configured ( CICAL, SYNC , CMIME ). For all set your Gmail account as default.
02-08-2013 05:59 AM
Thank you very Much for your support, the best solution was to remove the gmail and re added again. i do appreciate your Kind support. It has been for more than 3 weeks working on it.
Once again Thank YOU