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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎08-07-2014
My Device: Curve 9320
My Carrier: T Mobile

Contacts back up and retrieval

I've had my phone for less than 2 years and already had to have it repaired once (about a year ago)  because the "enter" button stopped working. It now keeps swirching itself off and I have to take the battery out and put it back in to get it to switch back on so I suspect it's going to have to go for repair again.

My concern is that as all contacts are saved to the phone and not the sim (or so I'm told) I can't automatically recover them when the phone comes back or they give me a new one.

I've backed them up to my desk top, but when I try to look at them, it tells me that unless I pay £19.99 I can only see the first 5.

Is that right ? I'm sure I've heard that there's an easy (and free) way of doing this.

Any help will be much appreciated

Thank You