02-13-2009 01:20 PM
So I updated to 184.108.40.206 and everything was fine except that I had to reload my email address and none of contacts came back. I don't know what happened?!?
I did say to backup the device on the computer before I did the update...does anyone know where Back-up files for contact lists are usually stored on Window's computers? I have a Mac and was using a friends...I wouldn't have done anything other than the default.
02-13-2009 02:28 PM
Hi and welcome to the forums!
You are looking for an .ipd file.
Usually placed in the My Documents folder of the logged on user.
02-13-2009 02:54 PM
02-13-2009 03:24 PM
If you still have the desktop software loaded, then you will the backup/restore function.
the DM reads the backup and you pick what to restore. See page 9 for the information
02-13-2009 07:42 PM
02-13-2009 08:02 PM
I don't even think it's possible.
Your best bet is to copy the .ipd to a flash drive and borrow a friends or a work Windows PC.
I'm not MAC knowledgeable, I am suggesting the Windows machine, as it is a proven method,
and we want to get your contacts back as soon as possible.
Do you need the links to download the DM and manual?
Just let us know.
02-13-2009 08:05 PM
Just remembered that "Parallels can run Windows on MAC.
We have a Blackberry's for MAC forum on this site. I think you
would benefit from participating.