09-22-2012 07:27 AM
Hello, I have a Bold 9900. The contacts icon on my screen doesnot work. The phone hangs whenever i select the contacts icon. There are no memory issues. Even tried removing the battery. Please help.
09-22-2012 08:31 AM
Start your device in Safe Mode, then try to access the Address Book?
Does this work?
Article ID: KB17877 How to start a BlackBerry smartphone in Safe Mode http://www.blackberry.com/btsc/KB17877
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code