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New Contributor
Posts: 4
Registered: ‎06-26-2012
My Device: Torch 9800
My Carrier: ATT

Contacts in 'Unknown' Contact List

I have many contacts that somehow got into an 'Unknown' Contact List.  Is there a way to change the contact list they are in? I have tried to edit the contact, but it doesn't allow me to change the contact list.

 

Thanks.

Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: Contacts in 'Unknown' Contact List

Hello Davidr7283,

 

Please take complete back up of your contacts using Blackberry Desktop Software and then delete all contacts using desktop software only.

 

Perform Device hardboot using battery pull.

 

Restore contacts.

 

Thanks..!!

New Contributor
Posts: 4
Registered: ‎06-26-2012
My Device: Torch 9800
My Carrier: ATT

Re: Contacts in 'Unknown' Contact List

I followed your instructions but the 'Unknown' contact list is still there on most of the contacts.

 

I tried to sync the contacts but it only sync'd the 'AT&T Address Book'.

 

I would really like to get all my contacts in the 'AT&T Address Book'.

 

Thanks.