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New Contributor
Posts: 9
Registered: ‎12-17-2012
My Device: 9200
My Carrier: vodafone
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Contacts not getting synced with Blackberry

Hi I have a blackberry 9220. Whenever i save a contact only gmail appears in the contact list. However any contact that gets saved doesnt appear under "gmail" Also i have other emails configured on my phone none of them appear in the contact list while saving a new contact.

 

Please help as Im unable to view any of my new contacts on gmail.

 

Thanks

Seema

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Contacts not getting synced with Blackberry

Hey cmakhanna,

Welcome to the BlackBerry Support Community Forums.

 

Thank you for the question.

 

This KB article will explain how the Google Contact synchronization works: www.blackberry.com/btsc/KB19269

 

If you're still having trouble, send me a private message with your PIN number and I can investigate further.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


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Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Contacts not getting synced with Blackberry

Thanks for the quick reply cmakhanna.

 

After checking the PIN number, 3 of the email accounts do not have contact synchronization enabled.  Follow the steps in this KB article to enable contact sync: www.blackberry.com/btsc/KB22430

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



New Contributor
Posts: 9
Registered: ‎12-17-2012
My Device: 9200
My Carrier: vodafone

Re: Contacts not getting synced with Blackberry

But yahoo syncis enabled so idieally the contacts should sync with gmail?

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Contacts not getting synced with Blackberry

[ Edited ]

Hi there,

 

Once the contact synchronization is enabled for the email accounts, then the synchronization will start to work.

 


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



New Contributor
Posts: 9
Registered: ‎12-17-2012
My Device: 9200
My Carrier: vodafone

Re: Contacts not getting synced with Blackberry

ok checking! Wat i meant is do all the mail accounts need to have sync enabled?

Also the clock icon keeps appearing on the screen  ( processing)

is there any way to make the device faster?

New Contributor
Posts: 9
Registered: ‎12-17-2012
My Device: 9200
My Carrier: vodafone

Re: Contacts not getting synced with Blackberry

I have say 4 accounts. the contacts on 1 account are appearing on the 2nd which shouldnt happen right? 

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Contacts not getting synced with Blackberry

Appreciate the fast reply.

 

All contacts will be synchronized to whatever email account is setup for synchronization.  I hope this clarifies the issue.

 

Regarding the spinning clock issue you're experiencing, follow the steps in this article if it doesn't stop: www.blackberry.com/btsc/KB10307


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



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New Contributor
Posts: 9
Registered: ‎12-17-2012
My Device: 9200
My Carrier: vodafone

Re: Contacts not getting synced with Blackberry

thanks.. the email account is appearing in the list. But if i save a contact in my contacts that doesnt appear on gmail