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New Contributor
Posts: 2
Registered: ‎01-14-2010
My Device: Bold 9700
My Carrier: AT&T

Contacts not searchable in phone

Hi all,

              This is my first post. I am having this continuing problem with my contacts list. I use a new MacBook Pro and the application "Address Book" to sync my contacts to my BB Bold 9700. I recently added about 7 new contacts and put them all as a separate group (for work). Now when I get on my phone and try to enter text in the Contacts menu, so that I can look for specific names, the phone says no contacts available. For instance, I will open contacts, type the letter T, and the phone says no contacts/add contact. This is ridiculous because I have numerous contacts that start with the letter T. I had this problem a few weeks ago when I added a bunch of contacts for a team project from school. Somehow the contact list worked itself out but i don't remember how. Please,if anyone can lend a hand I would greatly appreciate it.



Posts: 96,075
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Contacts not searchable in phone

Bryan, on the device go to the Address Book > press the Menu key > Filters.


Now, UNcheck any filters that are checked. And now look for your Ts again.. or whatever.

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New Member
Posts: 1
Registered: ‎01-20-2010
My Device: Blackberry Bold 9700
My Carrier: T-Mobile

Re: Contacts not searchable in phone

same problem here - was working fine for about a month, now i'm syncing (same OS and app as first dude) and they're all on the device, but i have to go into the contacts and scroll down to the contact i want to call / text / email. it doesn't even let me search INSIDE the contacts - when I can see the contact below what i'm typing in the search field. 


need help ASAP

New Member
Posts: 1
Registered: ‎02-08-2010
My Device: 9700
My Carrier: Rogers

Re: Contacts not searchable in phone

I'm in the same boat.  This is incredibly frustrating.  


Using a macbook pro - just had this happen 5 minutes ago.  Please help!

New Member
Posts: 1
Registered: ‎05-11-2010
My Device: Bold 9700
My Carrier: AT&T

Re: Contacts not searchable in phone

Hello! Was anyone able to resolve this issue? I am having the same problem and have not been able to fix it. Any insight would be much appreciated. thanks!

New Member
Posts: 1
Registered: ‎05-19-2010
My Device: Blackberry 9700 Bold
My Carrier: Movistar

Re: Contacts not searchable in phone

Please follow the procedure below to correct your address book search error.

Go into your BlackBerry Address book
Hold down the Alt key and type "rbld" The address book will then be re-indexed which should allow it to search properly.