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Reply
New Contributor
Posts: 3
Registered: ‎05-07-2013
My Device: bold 4
My Carrier: bro

Contacts problem

When I search my blackberry bold 4 for a contact I can't find it but when I dial the number the name reveal how can I fix it any help?

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Contacts problem

Hi touti and welcome to the BlackBerry Support Community Forums!

 

When you're searching for the contact, are you doing it directly in the BlackBerry Address Book? If so, make sure you don't have any filters enabled in the Address Book by pressing the menu key and choosing Filter. Uncheck any boxes in the next screen to disable the filters.

 

Let me know if that works for you.

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

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New Contributor
Posts: 3
Registered: ‎05-07-2013
My Device: bold 4
My Carrier: bro

Re: Contacts problem

thank you for the reply but all the filters are off and ive exported my sim contact and i cant find the contacts!!!

Highlighted
Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Contacts problem

Check your SIM phone book to see if the contacts appear there. From the Address Book, press the menu key and choose SIM Phone Book.

 

Let me know what you find.

 

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

New Contributor
Posts: 3
Registered: ‎05-07-2013
My Device: bold 4
My Carrier: bro

Re: Contacts problem

theres nothing!!Smiley FrustratedSmiley FrustratedSmiley Frustrated