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New Contributor
Posts: 7
Registered: ‎05-04-2011
My Device: Torch - 9800
My Carrier: Vodafone

Re: Convenience Key on my Torch does not work

Wow!!
Let me also try this technique. Will share my exp as well. Hope it works.
Thanks for your updates.
New Member
Posts: 1
Registered: ‎05-13-2011
My Device: BlackBerry Torch 9800
My Carrier: AT&T

Re: Convenience Key on my Torch does not work

I had the same problem too. Press the key harder. The initial press is for like the lens focus or something.

New Contributor
Posts: 7
Registered: ‎05-04-2011
My Device: Torch - 9800
My Carrier: Vodafone

Re: Convenience Key on my Torch does not work

Thanks Jumbomic - It's working!!!
New Contributor
Posts: 5
Registered: ‎05-14-2011
My Device: 9800 torch
My Carrier: AT&T

Re: Convenience Key on my Torch does not work

i thought my convinience key didn't work either but you have to actually press pretty hard on it.. and kind of hold it
New Contributor
Posts: 7
Registered: ‎05-04-2011
My Device: Torch - 9800
My Carrier: Vodafone

Re: Convenience Key on my Torch does not work

Yup!
Finally working Smiley Happy
New Contributor
Posts: 9
Registered: ‎05-06-2011
My Device: Blackberry Torch
My Carrier: 3 Moblie

Re: Convenience Key on my Torch does not work

So glad mine is working as well this is a great phone and maybe all along I should have pressed the key harder on the other hand it will be difficult to swicth it on accidently,!!! cheers everybody and thanks for all the comments.

New Member
Posts: 2
Registered: ‎02-03-2012
My Device: torch
My Carrier: verizon

Re: Convenience Key on my Torch does not work

Ok so I dealt with this issue for a while and believe it's all a user issue. If you push the convenience key you can feel a click but nothing happens. If you push harder, past the first click, you'll feel the second click and now the key works great all the time. Could be part of some sort of accidental key press thing. Either way as long as I push further it always works.

New Member
Posts: 2
Registered: ‎02-03-2012
My Device: torch
My Carrier: verizon

Re: Convenience Key on my Torch does not work

There ya go...never saw the second page. Definitely a user issue. <grin>
New Member
Posts: 5
Registered: ‎09-24-2014
My Device: Torch 9810
My Carrier: att

Re: Convenience Key on my Torch does not work

It could be you're not pressing hard enough. You should feel a sort of 'click'.