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New Member
Posts: 1
Registered: ‎06-06-2008
My Device: Curve 8310

Converted ringtone

Hello, I am new to BB.  I purchased the Curve 8310 two weeks ago.  I copied a .m4a music file to my curve.  I said yes to the file conversion during the copy.  I am able to play the ringtone on my phone.  The song appears in my ringtone list.  I selected the song as the ring tone for my phone.  My problem is, when I get an incoming call, my tone does not play.  Therefore, I get missed calls and voice-mail messages if the caller leaves one.  Is there something else I need to do for my ringtone to work?