06-15-2008 12:38 AM
Hello, I am new to BB. I purchased the Curve 8310 two weeks ago. I copied a .m4a music file to my curve. I said yes to the file conversion during the copy. I am able to play the ringtone on my phone. The song appears in my ringtone list. I selected the song as the ring tone for my phone. My problem is, when I get an incoming call, my tone does not play. Therefore, I get missed calls and voice-mail messages if the caller leaves one. Is there something else I need to do for my ringtone to work?