07-08-2012 12:18 PM
Let me ask... you are testing all this, or in imminent need of a backup to restore?
You may just want to uninstall DS7.0 from your PC, and install the latest v6.2
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
07-08-2012 01:28 PM
Ok, here's the background to my problem. A few weeks ago when my original Blackberry was less than 2 months old the trackpad became stuck in the up position and needed to be sent off to be repaired. Before sending it off I made my first backup (and I foolishly believed the "backup completed successfully" message and thought everything was OK). To cut a long story short, the phone couldn't be repaired so I was sent a replacement but when I tried to restore from the backup I was greeted with the dreaded "backup file corrupted" message and I've had to spend a lot of time manually rebuilding my contacts, calendar entries, notes, etc.
I don't look forward to the prospect of having to go through all this again if the phone happend to break again sometime in the future. So, I'm now trying to resolve the issue of the corrupted backups in the hope that I can get at least one good restorable file to use in future (just in case!).
You've mentioned uninstalling DS7.0 and installing version 6.2 - would you know where I could get hold of a copy of v6.2 for me to try?
07-09-2012 11:23 AM
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