Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎08-13-2010
My Device: Not Specified

Corus360 releases Remote360 support for new Blackberry devices

Atlanta, Friday 13th, 2010 - Corus360, a RIM Select Alliance Partner based in Norcross, has released an update to their Remote360 software which allows it to be now used for support of the new BlackBerry 6 OS and the new BlackBerry Torch smartphones being released by AT&T later this week.


Remote360 is an award winning software that was created by a team of developers at Corus360 and is currently in use by several companies in the United States and other countries to support their BlackBerry® users.


“Corus360’s investment in developing Remote360, an application that can greatly reduce the time to resolution for mobile device issues, results in both time and cost savings for our clients,” said Ted Chappell, EVP, Professional Services of Corus360.


Remote360 allows Help Desk and administrators to remotely control BlackBerry® devices out in the field to troubleshoot and resolve issues, train users and even locate lost devices. Remote360, similar to remote desktop for laptop/PC support, allows support personnel to operate the devices as if they have them in their hands. BlackBerry® 6 is the latest OS released by RIM (Research in Motion, the makers of BlackBerry) and Remote360 has the capability of supporting this OS. The BlackBerry® Torch, their new device, which comes pre-installed with BlackBerry® 6 will go on sale this Thursday by AT&T. AT&T has an exclusive to carry the new Torch and it was announced this past week in a press conference with RIM.


About Corus360


Corus360 is a technology consulting and solutions company with more than 10 years of success helping clients to better leverage their technology investments to satisfy strategic and tactical business requirements. We specialize in best of breed infrastructure solutions, IT management consulting, Data Center technologies, disaster recovery, managed services and enterprise applications.


Corus360 helps organizations solve business problems, reduce costs and enhance efficiency by devising, recommending and deploying business-aligned technology solutions. We apply proven methodologies that help organizations reduce risk, respond more quickly to business challenges and better utilize assets through the full technology lifecycle.