Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 9
Registered: ‎03-06-2013
My Device: blackberry curve 8520
My Carrier: talk and text

Couldn't find music files in my SD Cards

It was working good before but for some reason I couldn't find any files on my SD Card now

but once I connect my BB phone to my laptop or inserted it to card reader I can see file on it

but I can't see on the phone.

 

What should I do to show this music files i have on my SD Card?

Please Help me find out!! Thanks.

 

Queen

Highlighted
Hall of Famer III
Posts: 57,527
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Couldn't find music files in my SD Cards

Hello,

First things first...get a full copy off of that SD card to your PC while you have it visible there...you never know!!

Next, when you have the card in the BB, what exactly displays on the BB. Anything at all for the card? Does it not recognize it at all? Can you format it?

Do you have another card to try? Especially if you can obtain a card that is working perfectly in another BB, that would be a good test.

Likewise, using your card in another BB would be an equally good test.

All of this will hopefully root out the problem...and if it's the actual card reader on your BB, then you may have a hardware problem requiring evaluation by a qualified hardware technician.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................