09-03-2011 04:27 AM
Only about 2 days ago I bought a new Blackberry Bold 9900 with Virgin Mobile and unfortunately I had it resting on a table when a dart landed on top of the screen while I was away. Sadly, now the screen is cracked in the upper left area and the touchscreen is completely irresponsive. I can still see everything on the screen and manuever using the buttons. Along with this, when I run my hand across the crack, I cannot even feel it, so the crack seems to be under the initial protective coating. I know it is highly unlikely that I can get this problem resolved with the basic one year warranty, but is it possible to even get this fixed for a reasonable price? This is my first phone and it is very unfortunate that something like this would happen so quickly.
I would appreciate and help and tips that could be provided. Thank you.
11-29-2011 11:04 AM