Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Highlighted
New Member
Posts: 1
Registered: ‎02-20-2012
My Device: Curve 9380

Cursor moving on its own: 9380: OS7.0

Hi,

Ive just bought the 9380, and have found a couple issues. One is the battery draining by around 10-15% ever hour or so, the other is that when i am typing, the cursor will move to a random place.

 

I have turned down the trackpad sensitivity, updated all apps including bbm, and have done both soft and hard resets.

None of those things have helped, and when i type on bbm the cursor continues to jump around, causing me to change words and type in random places. It is really frustrating.

 

Is this an OS issue that will  be fixed when the 9380 finally gets 7.1, phone issue that requires me to get a replacement, a bbm software issue,  or does no one know?.

I have contacted my mobile provider, they dont have any answers. I have tweeted blackberry support before phoning RIM, getting someone who didnt understand my problem. So, this is my last resort posting here.