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Posts: 1
Registered: ‎02-20-2012
My Device: Curve 9380

Cursor moving on its own: 9380: OS7.0

Hi,

Ive just bought the 9380, and have found a couple issues. One is the battery draining by around 10-15% ever hour or so, the other is that when i am typing, the cursor will move to a random place.

 

I have turned down the trackpad sensitivity, updated all apps including bbm, and have done both soft and hard resets.

None of those things have helped, and when i type on bbm the cursor continues to jump around, causing me to change words and type in random places. It is really frustrating.

 

Is this an OS issue that will  be fixed when the 9380 finally gets 7.1, phone issue that requires me to get a replacement, a bbm software issue,  or does no one know?.

I have contacted my mobile provider, they dont have any answers. I have tweeted blackberry support before phoning RIM, getting someone who didnt understand my problem. So, this is my last resort posting here.