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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎01-01-2012
My Device: curve 9300
My Carrier: three mobile

Curve 3G Freezing after reboot.

Hi, my Blackeberry Curve 9300 freezes after doing the reboot it freezes for about 3 minutes and then it just freezes on the big 3 sign and just doesnt work and nothing else happens i tried taking battery out sim out everything it just doesnt work, please help thank you.

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New Contributor
Posts: 5
Registered: ‎01-01-2012
My Device: Torch 9860 & BlackBerry Playbook 16GB
My Carrier: O2 - UK

Re: Curve 3G Freezing after reboot.

Hi, have you tried taking it to a 3store? and if it is a faulty device make sure you have insurance on it!

 

I hope this helps

Yours

Mattzilla

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Curve 3G Freezing after reboot.

Hi and welcome to the forums!

 

Try safe mode on reboot.

'When starting the BlackBerry® smartphone, safe mode can be used to prevent third-party applications from running automatically. Safe mode is designed to allow troubleshooting or remove any unwanted applications.'

Thanks,

 

Bifocals


KB17877 How to start a BlackBerry smartphone in safe mode

 

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New Contributor
Posts: 5
Registered: ‎01-01-2012
My Device: Torch 9860 & BlackBerry Playbook 16GB
My Carrier: O2 - UK

Curve freezing after reboot (re:)

Hi, have you tried taking it to a 3store? and if it is a faulty device make sure you have insurance on it!

 

I hope this helps

Yours

Mattzilla

Forums Advisor I
Posts: 673
Registered: ‎05-29-2011
My Device: BlackBerry®PRIV
My Carrier: EE. UK

Re: Curve 3G Freezing after reboot.

http://uk.blackberry.com/services/blackberry6/ Try re-installing the phones software, use the link on a PC or Laptop
Craig Ashcroft Elite UK
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