Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-10-2014
My Device: Curve 8310
My Carrier: Rogers

Curve 8310 find BlackBberry ID

Ok here is the problem. I know for a fact that I set up my phone with one specific email address that I have. I still have the confermation email from years ago.


When I go into the password recovery screen and enter that address it just keeps saying enter a valid ID and wont reset my password.


When the iphone app came out I think i may have screwed it up some how creating a new ID for that (with a different email but I remeber something aboutchanging this email too)


When I try and use App World it wants me to log in and wont show me my ID.


And I can not find the ID anywhere else in the phone.


I need the ID so I can go with it to another phone please help.

Forums Veteran I
Posts: 1,810
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: Curve 8310 find BlackBberry ID

Hello SoftwareM


Welcome to http://supportforums.blackberry.com/


But remember the email address and password which your blackberry ID asociaste

You must create a new BlackBerry ID.



BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution