04-10-2014 09:44 AM
Ok here is the problem. I know for a fact that I set up my phone with one specific email address that I have. I still have the confermation email from years ago.
When I go into the password recovery screen and enter that address it just keeps saying enter a valid ID and wont reset my password.
When the iphone app came out I think i may have screwed it up some how creating a new ID for that (with a different email but I remeber something aboutchanging this email too)
When I try and use App World it wants me to log in and wont show me my ID.
And I can not find the ID anywhere else in the phone.
I need the ID so I can go with it to another phone please help.
04-10-2014 05:13 PM
Welcome to http://supportforums.blackberry.com/
But remember the email address and password which your blackberry ID asociaste
You must create a new BlackBerry ID.