05-07-2008 04:33 PM
If it's still not resolved for you, I also recommend downloading the patch that was posted by RIM on the official BlackBerry download page.
First, visit the download page: http://na.blackberry.com/eng/services/desktop/mac.
Since you have one of the newest devices (like the 8110, 8120, 8130, 8310 or 8330), you should download the patch that allows you to connect to those as well. That patch is on the same page, under the heading, "PocketMac Driver update -- DriverUpdate.dmg." Install that immediately AFTER you have installed the main PocketMac Program.
And by all means, if you continue to have difficulty connecting, I invite you to work with our techs directly at PocketMac who can help you analyze any other potential conflicts that may be blocking you. And it's FREE: http://www.pocketmacsupport.net. Thanks!
05-20-2008 10:40 AM
I have the Sprint version 8330.
I can't get it to sync (error 1) skipping.
I am trying to sync it with my Mac G5 Dual 2.5.
Running Version 10.4.11
I tried the download still doesn't work. Any suggestions
Pleeeeeeeease, I am about to send this back.