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New Contributor
Posts: 7
Registered: ‎05-08-2009
My Device: Not Specified

Re: Curve 8330 will not sync with desktop manager after 4.5 OS upgrade

Here's the other thing. When I put the phone back together, and connect it to the desktop, I can see it as drive E: and I am able to browse the device. If I can do that, why then can' t the desktop manager see the phone?
Forums Veteran I
Posts: 2,091
Registered: ‎03-11-2009
My Device: Z30
My Carrier: Telus

Re: Curve 8330 will not sync with desktop manager after 4.5 OS upgrade

check device manager and see if you see blackberry smartphone in universal serial bus controllers

might want to try a clean uninstall of DTM and reinstall 4.7

 

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...

 

Desktop Manager 4.7.0 B59 English - Without Media Manager


Desktop Manager 4.7.0 B59 English - With Media Manager

Contributor
Posts: 48
Registered: ‎05-08-2009
My Device: Not Specified

Re: Curve 8330 will not sync with desktop manager after 4.5 OS upgrade

drzz, that's a whole lot of keystrokes/steps just to upgrade.  I just downloaded 4.5 to Desktop Manager and installed from there with memory card in place.  I haven't noticed any problems.  However, I haven't tried Google.  I only had my phone a few days before upgrading.  Maybe I'm just to dumb to realize I'm screwed.  Ignorance is bliss.

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New Contributor
Posts: 7
Registered: ‎05-08-2009
My Device: Not Specified

Re: Curve 8330 will not sync with desktop manager after 4.5 OS upgrade

Alright Drizz, I uninstalled DM 4.7 following the instructions. Thank you. I downloaded the new exe and have tried to install. It is currently stuck on what appears to be 100% but it hasn't offically "finished" yet. Status screen is just stuck all blue.


Do I kill it or continue waiting? I've been waiting around 10 minutes now.