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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-04-2011
My Device: Curve 8520
My Carrier: Fido

Curve 8520: Not ringing or vibrating or playing video or audio

Hey guys...


My bb is not ringing or vibrating when someone calls, sms's, or bbm's me...or anything at all. I also tried playing video or audio and got this : "an error has occured attempting to pay media" 


I read a bunch of posts.. and many people recommemded to take out the battery, and put it back in to reboot... I did that, and it worked for a couple of days.. but then it happened again... I rebooted again, and the problem happened AGAIN...


I have no idea what the problem is.. if anyone can help...plzzzz do!! 


Some ppl said that that happens when u play media and then someone calls you at the same time.. but when i rebooted it, I didn't play ANY media for the next couple of days, and the problem happened again anyways... !!


My phone is not old, I've had for like 5 months... and I got it brand new from Fido (Vancouver).


Thank you guys! Smiley Happy



New Contributor
Posts: 4
Registered: ‎12-04-2011
My Device: curve 8900
My Carrier: vodafone

Re: Curve 8520: Not ringing or vibrating or playing video or audio

it seems your OS has become corrupt.. it will be better if u can re install the os... it will take only hardly 2 hours..backup befpre doing it so..or else consult ur carrier

Good luck