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New Contributor
Posts: 3
Registered: ‎07-04-2012
My Device: 8520
My Carrier: Airtel

Curve 8520 - Showing white screen with an error 523

Hi,

 

My Blackberry Curve 8520 is showing an error 523-reset....

 

Please suggest what to do as it is not ready to get turned on!!!!!!!!

Thanks,
Udit Maheshwari
Contributor
Posts: 13
Registered: ‎01-04-2013
My Device: Bold 9900 / Bold 9790
My Carrier: Maxis

Re: Curve 8520 - Showing white screen with an error 523

Best way with this error is to reinstall fresh OS.

 

Article ID: KB24395 

"Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry smartphone

New Contributor
Posts: 3
Registered: ‎07-04-2012
My Device: 8520
My Carrier: Airtel

Re: Curve 8520 - Showing white screen with an error 523

How to do that?

Thanks,
Udit Maheshwari
New Contributor
Posts: 3
Registered: ‎07-04-2012
My Device: 8520
My Carrier: Airtel

Re: Curve 8520 - Showing white screen with an error 523

Please update urgently!!!!!
Thanks,
Udit Maheshwari
Contributor
Posts: 13
Registered: ‎01-04-2013
My Device: Bold 9900 / Bold 9790
My Carrier: Maxis

Re: Curve 8520 - Showing white screen with an error 523

Read :

KB10144 

How to update the BlackBerry Device Software through the web

 

and KB03621 

How to reload BlackBerry Device software and applications using BlackBerry Desktop Software

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Curve 8520 - Showing white screen with an error 523


Udit-Maheshwari wrote:

 

My Blackberry Curve 8520 is showing an error 523-reset....

 

Please suggest what to do as it is not ready to get turned on!!!!!!!!


Hi Udit-Maheshwari

 

If still unable to recover your device then please follow this :

 

( Credit JSanders )

 

1) Make sure you have Blackberry Desktop Manager installed.  http://na.blackberry.com/eng/services/desktop/


2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):

"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm

3) The Application Loader Wizard will appear -- click "Next."


4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.


5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.

NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.


http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads


Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.


Additional information:

KB24395 :  "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry Smartphone

 

Article ID: KB10144  : How to force the detection of the BlackBerry smartphone using Application Loader

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