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New Member
Posts: 1
Registered: ‎01-09-2012
My Device: Curve 8520
My Carrier: Rogers

Curve 8520 - Software Updating Problem

Whenever I try to update my blackberry to Version 5.0  it says, "This BlackBerry® Device Software upgrade includes new features and significant enhancements to the BlackBerry® solution and, as such, is only available to users with an active BlackBerry subscription. To learn more about BlackBerry® service, please visit www.blackberry.com/service. "   Can Anybody help me? 

 

The Current Version on the System is ( V 4.6.1.274)

Contributor
Posts: 21
Registered: ‎11-25-2011
My Device: 9780
My Carrier: Airtel

Re: Curve 8520 - Software Updating Problem

hi,
you need to connect with Desktop manager 6.1 version, via data cable, and click on device and choose option for update device
you need to choose updated version. and let it complete.
your device version will be updated to 5.0 version.
Forums Veteran I
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: Curve 8520 - Software Updating Problem

this error message is normally given when you do not have an active Blackberry Data Plan setup on your account to allow push email, bbm etc.

give your carrier a call and see see what options they offer.