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New Member
Posts: 1
Registered: ‎11-12-2012
My Device: Curve 8520
My Carrier: Virgin

Curve 8520, just had software update and notebook has disappeared

Does anyone know how to get it back please, i used to store loads of info in my notes but it has gone

Hall of Famer III
Posts: 57,628
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Curve 8520, just had software update and notebook has disappeared

[ Edited ]

Hi and Welcome to the Community!

The data or the app, please? And, what is the proper name of the app? I don't recognize "notebook"...

 

Also, how exactly did you perform the update? On the device directly? Or via your computer via USB? The answer is actually quite critical concerning your available restore path should you have lost that actual data.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

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