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01-03-2013 02:40 AM
my friend blackberry is stuck at this stage and we've tried everything except using another computer. we tried nojvm but the option is not showing on my laptop for unknown pin so theres no way to bypass this. ive been at this for days now and dont know what else to do. is there something we're not doing right or we should be doing/
01-03-2013 02:54 AM
01-03-2013 03:12 AM
Welcome to Support Forums
It seems you already tried a few things , You can also try it over another PC as you mentioned it might help, Also try a few things and see if that help :
KB10144 : How to force the detection of the BlackBerry smartphone using Application Loader
As a last resort :
KB27956 : How to recover a BlackBerry smartphone from any state.
If all fails the I think as a last option visit any Mobile repair shop and see if they can work it out.
01-03-2013 06:20 AM
thanks for the info but u wont believe this lol the phone came back on! i was up all night till something to 4am trying to load the software in b4 a posted here and i had app loader and desktop manager both running at the same time and i saw that app loader managed to load it but with one module having an error. but the phone didnt came out just reload with the blinking red light but i took the battery out and just installed it and it came on! but ill keep ur solution in mind in case it trip on us
01-03-2013 06:29 AM
That's a great news Because this reconnecting to JVM phase is one of the most crucial part where most device fails and you are lucky one .
01-05-2013 07:56 AM
ok ive managed to get the software back on the phone but now the phone is shutting down after awhile and takes forever to power on. if i take the battery out and inserted the phone to a wall outlet or my computer, they dont pick it up unless i unplug and plug in back the charger or usb... i have to do that alot before i can get something from it. what is causing the phone to behave like that? ive used other batteries from other 8520 and its the same thing