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New Member
Posts: 1
Registered: ‎10-22-2011
My Device: curve 8520
My Carrier: Vodafone

Re: Curve 8520 stuck on a "white screen of death"

hiya well i droped my blackberry then i did what you said go to start then run that didnt work even tho i got everything installed and then i did the battery out when it is switched on but that dont work either i know its not my battery as it was working this morning also my screen is just plain white cant do nothing the ALT-CAPS-DEL dont do nothing to reset the phone either help me please???

New Member
Posts: 1
Registered: ‎10-26-2011
My Device: Curve 8520
My Carrier: BlackBerry

Re: Curve 8520 stuck on a "white screen of death"

I've tried this - however at step 4, there are no options in the drop down menu, and therefore I cannot move on to step 5 etc. My phone (curve 8520) has been on white screen with flashing red light for the entire day now. Smiley Sad

 

Any help/suggestions/etc would be greatly appreciated.

New Contributor
Posts: 4
Registered: ‎10-21-2011
My Device: curve 9520
My Carrier: bis

Re: Curve 8520 stuck on a "white screen of death"

What happen when you plug it on the charger? Try to charge it and see what happen.
New Contributor
Posts: 2
Registered: ‎11-05-2011
My Device: Curve 8520
My Carrier: Orange

Re: Curve 8520 stuck on a "white screen of death"

I've tried everything in this forum and even some other things I read online about the solder points shorting out the screen, nothing worked at one stage I was able to access the phone, hear the clicking from the scroll pad and it even vibrated as if I recieved a message (Yet no WIFI connection nore SIM card was in) Nothing has worked, and now it seems to have made it worse. It still recognises the low battery and whenever I push the scrollpad or the unlock button, It simply just shows up white. Nothing at all. Any help please? (I broke the LCD screen originally, got it replaced then this happened)

Posts: 94,505
Likes: 24,393
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Curve 8520 stuck on a "white screen of death"


biznitchash wrote:

 (I broke the LCD screen originally, got it replaced then this happened)


Apparently whoever replaced the screen did a shoddy job. Hope they will re-do it for you.

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New Contributor
Posts: 5
Registered: ‎01-01-2012
My Device: Curve 8520
My Carrier: GO MOBILE

Re: Curve 8520 stuck on a "white screen of death"

Hi..I would like to try out your method but I cant even connect my BB to the PC...Device Not Recognised! I even tried different PC and USB port with Different Windows...Win 7 and XP...still no luck! can you pls help me out?

Thanks

MM
Posts: 94,505
Likes: 24,393
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Curve 8520 stuck on a "white screen of death"

Keep trying! Try it with the battery and SIM card removed, too.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎01-01-2012
My Device: Curve 8520
My Carrier: GO MOBILE

Re: Curve 8520 stuck on a "white screen of death"

BELEIVE ME..I TRIED EVERYTHING...NO LUCK!

Posts: 94,505
Likes: 24,393
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Curve 8520 stuck on a "white screen of death"

Ok. You'll understand that I don't know what all you've tried.

 

But, if you've tried "everything", then there is obviously nothing left to try, right?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎01-01-2012
My Device: Curve 8520
My Carrier: GO MOBILE

Re: Curve 8520 stuck on a "white screen of death"

Good Answer!! thought maybe there is a driver or somthing that i can istall to get my pc to recognise my BB!