Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-25-2012
My Device: Curve 8520
My Carrier: Claro Argentina

Curve 8520 wont turn on

well, i just wake up.. take my phone and is dead (black screen), i unlock the keyboard and still dead (still black screen). i decide to remove the battery for a bit and then put back in, the red light of the top turns on like for 10 secs (mb less) then goes off and the screen still black.


just letting u know guys, the phone was running a bit slow (clock icon in the middle appears quite enough). i didnt install anything new or update nothing for the record, only having the same things i have in the phone for the pass 4 months or so.


plz help.

Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Curve 8520 wont turn on

Hi itrosic,


Welcome to the BlackBerry Support Community.

Please try the steps in one of the following KB articles to reload your BlackBerry® Device Software.
If you are using a Windows® computer: http://bbry.lv/L13o3O
If you are using a Mac: http://bbry.lv/NtreH7


Please note that this process will remove all data and applications from your BlackBerry® Curve™ 8520 smartphone.  If you have a previously taken backup file, you may be able to restore some data from that file.


Hope this helps.



Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!