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New Member
Posts: 1
Registered: ‎10-01-2013
My Device: Q5
My Carrier: EE/ Orange

Curve 8950 upgrading to Q5 - help please re how to back up contacts

Hi -  im trying to upgrade from an old and beloved 8950 to Q5. The old BB desktop manager does not recognise the Q5 link SW and vice versa.

Any ideas how this can be overcome to transfer contacts.

The sim in the old phone is deactivated but the contacts can be seen on the old BB.

The sims are different sizes so the old sim doesnt fit the Q5 to check if stored as phone contacts and copy.

Any help appreciated.

L

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Forums Veteran I
Posts: 1,831
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: Curve 8950 upgrading to Q5 - help please re how to back up contacts

Hello Leighl


I recommend you do a backup with the Desktop Manager from your old Blackberry and also a backup with the Blackberry Protect.

 

If you want to transfer this data to Q5 must be installed on your PC Blackberry Link

For Windows

https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB06...

 

For Mac

https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB06...


With you can restore your data from the old BB to Q5

 

Regards.

 

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