12-03-2013 01:07 PM
i m using curve 9220 and am facing all possible problems in it.
1) over heating - almost every alternet day my phone starts getting heated even if i am not using it
2) key pad inactive - almost every alternet day my keypad stop working and after i restart my phone for more ten 10 times it works fine for next one day.
can please suggest my any remidy for this. please dont ask me to go to service centre as i gave my phone in service centre but they said that they dintr found any problem.
12-03-2013 10:47 PM
Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.
Good luck and let us know!