05-17-2012 08:31 AM
To rule out any possible software issue that may be causing the cursor to move like this, I would suggest backing up your data using the BlackBerry® Desktop Software and performing a clean reload of your BlackBerry® Device Software. For further instructions, please see the following KB articles.
For Windows®: "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
For Mac: "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U
Please test to make sure the issue with the cursor has been resolved before restoring any data from your backup file.
Hope this helps.
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05-22-2012 09:23 AM
05-22-2012 09:46 AM