05-07-2012 07:13 PM
I am new to the board, so I am not sure if this board is more software than hardware related - Had a look the search facility first to see if I can find my issue.
My blackberry is just over a year old now, and for some reason the e and p key have stopped working.. its had a easy life as phones go so don't understand how this can happen. No other problems other than that - I managed to wipe and do a factory reset to see if that helps, but no avail (
Anyone else had this problem or advise?
05-07-2012 09:54 PM
Unfortunately, this sounds like a hardware problem and the device will likely need to be replaced. Since it's over a year old it is likely out of warranty. Short of repairing the keyboard by disassembling the device there is likely little that can be done.