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Reply
Contributor
Posts: 19
Registered: ‎12-25-2012
My Device: 9300
My Carrier: MTN

Re: Curve 9300 disconnects from the network - no BBM, emails etc - send or receiving

Dude, thanks for all yo help. I've tried everything and the problem is with the phone. Not with my SIM Card or my carrier. M loosing hope now... *sigh*
Regular Contributor
Posts: 72
Registered: ‎04-16-2012
My Device: Blackberry 9300 3G

Re: Curve 9300 disconnects from the network - no BBM, emails etc - send or receiving

Man are you sure you selected only for 2G network? and also try this methoed to test the Connectivity.

 

Options->Status then type test.

 

and tell me what comes under Radio Acces and Network.

Highlighted
Contributor
Posts: 19
Registered: ‎12-25-2012
My Device: 9300
My Carrier: MTN

Re: Curve 9300 disconnects from the network - no BBM, emails etc - send or receiving

In which category does those options fall under?
Regular Contributor
Posts: 72
Registered: ‎04-16-2012
My Device: Blackberry 9300 3G

Re: Curve 9300 disconnects from the network - no BBM, emails etc - send or receiving

What OS version is yours?

 

for 5.0 you have to go Options > Status and then type TEST

 

for 6.0 you have to go Options > Device >  Device Status information > and then type TEST

 

Contributor
Posts: 19
Registered: ‎12-25-2012
My Device: 9300
My Carrier: MTN

Re: Curve 9300 disconnects from the network - no BBM, emails etc - send or receiving

Report@Dec 28, 2012 17:18 (This is a test report. Must be viewed)
Contributor
Posts: 19
Registered: ‎12-25-2012
My Device: 9300
My Carrier: MTN

Re: Curve 9300 disconnects from the network - no BBM, emails etc - send or receiving

This is a report test u must view it. Or should I make it simple and copy it all?
New Contributor
Posts: 4
Registered: ‎12-25-2012
My Device: Curve 9320
My Carrier: MTN SA

Re: Curve 9300 disconnects from the network - no BBM, emails etc - send or receiving

My carrier is also MTN. Try dial 1555 for assistance as this is the technical help desk. 

Contributor
Posts: 19
Registered: ‎12-25-2012
My Device: 9300
My Carrier: MTN

Re: Curve 9300 disconnects from the network - no BBM, emails etc - send or receiving

I appreciate yo attempt man. But there are no calls in or out. Apparently my Radio Activation fails. If only I could be able to activate it, my problem is solved.
Regular Contributor
Posts: 72
Registered: ‎04-16-2012
My Device: Blackberry 9300 3G

Re: Curve 9300 disconnects from the network - no BBM, emails etc - send or receiving

Why don't you go to MTN and check your phone? 

Contributor
Posts: 19
Registered: ‎12-25-2012
My Device: 9300
My Carrier: MTN

Re: Curve 9300 disconnects from the network - no BBM, emails etc - send or receiving

I'll try that thanks.