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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎01-25-2013
My Device: Curve 9300
My Carrier: Rogers

Curve 9300 randomly shuts down

I've seen a few topics on this subject already but none have helped resove my issue.  I have 2 Curve 9300 phones, both just randomly shut down, occasionally with the battery depleted notice (battery shows full charge) and the phones won't come back up unless plugged in.  I've put new batteries in both, wiped both, upgraded the OS, downgraded the OS and nothing helps, both these phones still just randomly shut down.  The only time I can predict they will shut down is if I'm on a call, then I'll get 10 - 12 minutes of use then the phone shuts down even if plugged in.  Any help or suggestions aside from the ones I've already tried would be very appreciated.