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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎03-19-2012
My Device: Curve 9300
My Carrier: Fido

Curve 9300 red battery X

I've replaced the battery, didn't fix the problem. I've followed instructions to reinstall os and my device keeps disconnecting and reconnecting to the computer so it never finishes loading. What else can I do? The desktop mgr recognizes the phone as does the apploader but somewhere along the line it drops the connection.