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New Contributor
Posts: 2
Registered: ‎12-27-2012
My Device: Curve 9300
My Carrier: Vodaphone

Curve 9300 scroller won't work

For the past few months, my scroller has been sticking and freezing, but i have managed to fix it everytime by pressing down hard or doing a battery pull. Also, the screen would just randomly turn white and then the phone would restart. The white screening was getting unbearable, so i did a software reload through desktop manager and since my scroller won't work at all. It wont select or scroll. Someone please help!!!!!!!!

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Curve 9300 scroller won't work

At this point, I think a Vodaphone tech or repair shop has to take a look at it.

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New Contributor
Posts: 2
Registered: ‎12-27-2012
My Device: Curve 9300
My Carrier: Vodaphone

Re: Curve 9300 scroller won't work

Okay, so i got my scroller to work again by taking the battery, sim and micro sd card out for about an hour. however, i still have the issue of the phone randomly white screening and the scroller freezing up and becoming unusable.

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Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Curve 9300 scroller won't work

Good deal.  I still think the phone is having hardware issues from what you described and a tech will have to check it out.

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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